Privacy Policy for AlgoPoint
Last Updated: August 3, 2025
1. Introduction
Welcome to AlgoPoint ("we", "us", "our"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website and use our services (collectively, the "Services").
Please read this policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that is necessary to provide and improve our Services for you. This information is collected in a few different ways:
Information You Provide to Us Directly: Account Information: When you register for our Services, you provide us with your name and email address.
TradingView Username: To grant you access to our private indicators on the TradingView platform, we require your unique TradingView username.
Payment Information: When you make a purchase, your payment details (such as credit card number and billing address) are collected and processed by our secure third-party payment processors (Stripe).
We do not store your full credit card information on our servers.
Communications: If you contact us directly for support or other inquiries, we may keep a record of that correspondence.
Information We Collect Automatically:
Usage Data: We may automatically collect information about how you interact with our website. This can include your IP address, browser type, device information, pages viewed, and the dates/times of your visits. This data is collected through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain Our Services: We use your email address and TradingView username to set up your account and grant you access to the indicators you've purchased.
To Process Transactions: To process your payments for AlgoPass subscriptions or Lifetime Licenses.
To Communicate With You: To send you important service-related updates, transaction confirmations, security alerts, and responses to your support requests.
For Marketing Purposes: With your consent, we may send you emails about new products, special offers, and other updates we think you'll find valuable. You can opt-out of these communications at any time.
To Improve Our Services: We analyze usage data to understand user behavior, troubleshoot technical issues, and improve the functionality and user experience of our website and products.
To Enforce Our Terms and for Legal Compliance: To protect our rights and to comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information to third parties. We only share your data in the following limited circumstances:
With Service Providers: We work with trusted third-party companies to help us operate our business, such as payment processors, website hosting services, and email service providers. These companies are authorized to use your information only as necessary to provide these services to us.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Data Security
We take the security of your data very seriously and use commercially reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at algopointstore@gmail.com.
Contact
If you have questions regarding privacy, please contact us via algopointstore@gmail.com